Six things we want every Pakistani player to know about how we handle their data
We use industry-standard encryption and access controls to protect your personal information from unauthorised access, disclosure or misuse at every stage of processing.
We do not sell, rent or trade your personal data to third-party marketers or data brokers. Data sharing is limited to what is strictly necessary for operating the platform and meeting legal obligations.
You have the right to access, correct, restrict and in certain cases delete the personal data we hold about you. Submit a request to our support team and we will respond within the legally required timeframe.
We keep your data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal and regulatory obligations, after which it is securely deleted or anonymised.
Our privacy support team can handle data requests in both English and Urdu, ensuring Pakistani players from Karachi to Peshawar can exercise their rights clearly and comfortably.
We explain exactly which cookies we use, what they do and how you can manage or disable them. Essential session cookies keep the platform running; analytics cookies are limited and disclosed.
A simplified overview of the data lifecycle on z7gam
Basic identity & contact info collected
Encrypted at rest and in transit
Used for account, payments & compliance only
Held only as long as legally required
Securely deleted or anonymised at end of retention
This Privacy Policy ("Policy") sets out the basis on which z7gam ("we", "us", "our", "the Platform") collects, processes, stores and shares personal data relating to users ("you", "your") who access or use the z7gam website at https://z7gam.cam and all associated services.
z7gam is an English-language online gambling information and gaming platform built for Pakistani players. We understand that players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar place a great deal of trust in us when they share their personal information. We take that responsibility seriously and are committed to handling your data with transparency, security and respect.
By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not accept the terms of this Policy, you must refrain from using z7gam.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly. Defined terms used in this Policy that are not separately defined herein carry the same meaning as in the Terms & Conditions.
For the purposes of this Policy, the following terms have the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, financial information, device identifiers and gameplay data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, deletion or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, z7gam acts as Data Controller in respect of user account data. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller pursuant to a written data processing agreement. |
| "Consent" | A freely given, specific, informed and unambiguous indication of a data subject's agreement to the processing of their Personal Data. |
| "Cookie" | A small text file placed on a user's device by a website to store information about that user's browsing activity and preferences. |
| "Sensitive Data" | A subset of Personal Data that warrants heightened protection, including health information, financial details, government-issued identification numbers and biometric data. |
z7gam operates as the Data Controller for Personal Data collected through the Platform. As Data Controller, we determine why and how your data is processed and are responsible for ensuring that processing complies with applicable data protection law.
Where z7gam integrates third-party game providers, payment processors or analytics services, those parties may act as independent Data Controllers or as Data Processors under contract with z7gam. In such cases, their own privacy policies also apply to the data they separately collect, and we encourage you to review them.
z7gam does not hold a Pakistan gambling licence and does not operate under the jurisdiction of the Pakistan Telecommunication Authority (PTA) or the State Bank of Pakistan for data protection purposes. This Policy reflects the data protection standards applied by the applicable operator's licence jurisdiction. Pakistani users should be aware that no specific Pakistani data protection authority currently oversees this platform.
We collect Personal Data in a number of ways depending on how you interact with the Platform. The categories of data we collect are summarised in the table below:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number, passport or CNIC details | Registration form, KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration form, support requests |
| Financial Data | Deposit and withdrawal amounts, payment method details (partial card numbers, bank account references, digital wallet identifiers) | Payment processing, transaction records |
| Gameplay Data | Game session history, bet amounts, win/loss records, sports markets wagered on (cricket, PSL, ICC, football, UFC) | Platform activity tracking |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatic collection via cookies and server logs |
| Usage Data | Pages visited, links clicked, session duration, referring URL, search terms used on site | Analytics tools, session tracking |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support interactions |
| Responsible Gambling Data | Self-exclusion status, deposit/loss/session limits set, cooling-off periods | Account settings, RG tool usage |
We do not collect Sensitive Data such as racial or ethnic origin, religious beliefs or political opinions unless legally required for identity verification purposes, and only to the minimum extent necessary.
We process your Personal Data for the following specific purposes:
Every instance of data processing requires a valid legal basis. The legal bases on which z7gam relies are as follows:
We do not sell or rent your Personal Data. We may share your data only in the following limited circumstances:
All third-party Data Processors engaged by z7gam are bound by written data processing agreements that prohibit them from using your data for their own purposes and require them to implement appropriate security measures.
Given that z7gam operates on an international basis, your Personal Data may be transferred to and processed in countries outside your country of residence, including countries whose data protection laws differ from those of Pakistan. Where such transfers occur, we implement appropriate safeguards to ensure that your data receives an equivalent level of protection, which may include:
If you would like further information about the specific safeguards in place for any particular transfer, please contact our support team.
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general retention periods are as follows:
Once the applicable retention period expires, your data will be securely deleted or rendered permanently anonymous so that it can no longer be linked back to you.
We implement a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
No method of transmission over the internet or electronic storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
z7gam uses cookies and similar tracking technologies to enhance your experience on the Platform, to keep you signed in, to remember your preferences and to gather aggregated analytics data. The cookies we use fall into the following categories:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. For comprehensive control, look for the cookie preferences tool on the Platform where available.
Depending on the data protection laws applicable to your situation, you may have the following rights in relation to the Personal Data we hold about you. We will respond to all valid requests within thirty (30) days, or within the timeframe prescribed by applicable law:
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete Personal Data we hold about you. Certain corrections may require identity re-verification.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we limit how we use your data in certain circumstances — for example, while you contest the accuracy of the data we hold.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, commonly used and machine-readable format.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent, you may withdraw that consent at any time via account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.
To exercise any of these rights, contact our support team at [email protected]. We may require proof of identity before processing your request. Support is available in English and Urdu.
z7gam is strictly an adults-only platform. We do not knowingly collect Personal Data from persons under the age of 18, or under the applicable higher minimum age required by the operator's licence jurisdiction. Registration requires confirmation that you meet the applicable minimum age requirement.
If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered on the Platform, please contact us at [email protected] immediately.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites. The Platform will cooperate fully with any lawful investigation into underage access.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform functionality. Where changes are material, we will notify you by posting a prominent notice on the Platform or by sending a notification to your registered email address prior to the changes taking effect.
The date of the most recent revision is shown at the top of this page. Your continued use of the Platform after the updated Policy takes effect constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
If you have any questions, concerns or requests relating to this Privacy Policy or the way in which z7gam handles your Personal Data, please contact our support team using the details below. We are committed to addressing all privacy enquiries promptly and transparently.
If you are not satisfied with our response to a privacy enquiry, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction governing your account.